Blackboard FAQs

Welcome to the Westside Blackboard Frequently Asked Questions page.

If you don’t see your question below, please email either Matt Lee, Bridget Brown or Erik Clark and we are happy to help.

  1. What do I do if a student isn’t showing up in my courses?
  2. How can I add other teachers (i.e., ACP, AL, SPED) to my courses?
  3. How do I create a view to see just MY students in the grade center?
  4. How do I move content from one course to another course?


 

Question: How can I add other teachers (i.e., ACP, AL, SPED) to my courses?

Answer: To add another staff member to your course, please DO NOT add them in as a teacher. When we run the sync it looks at who is in Powerschool for the course, and anyone who has been added to the course with either the Teacher or Student role–but is not listed in Powerschool–will be deactivated in that class.  

To work around this, we have created the additional roles of Team Teacher, SPED Teacher and Class Observer. Team Teacher and SPED Teacher have the exact same permissions as a normal teacher. Class Observer is permissions like a student.

There is no way for a teacher to reactivate (or even delete) a deactivated user in their class. Please submit a helpdesk ticket with the course name and number, staff member name, and the role they need to be assigned if a staff member has been deactivated.

Adding a new user with these roles is easy. Select Users from the Left-hand menu.ii_14f850162254eee4

Go to the “Find Users to Enroll” area.

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And when you get to the part where you enter their username, use the drop-down menu to change the role that they will be assigned in the class.

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Question: What do I do if a student isn’t showing up in a course?

Answer: First, please do not enroll students manually. The class that you are enrolled in as a teacher is not the same class the student is enrolled in. Teachers are enrolled in a Master class that contains the content. Students are enrolled in child sections, which are empty shells. A teacher cannot see these child sections directly, and when they manually enroll a student they are adding them to the master class.  The smartviews in the gradebook are based on the child sections. 

Instead, please submit a help desk ticket and we will verify the enrollments for that student and fix any errors. Information on how to submit a help desk ticket is located here.
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Question: How do I create a view to see just MY students in the grade center?

Answer: To do this you need to create a smart view. Instructions are posted here.

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Question: How do I move content from one course to another course?

Answer: Copying or moving course content from one semester to another is the most convenient way for you to reuse and adapt existing course structures, materials and content. Click here to see step by step instructions on how to move items one folder at a time or Click here to copy all class content at once (best for semester to semester coppies).
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